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Home»Personal Finance»What to Say to a Mortgage Lender When Applying to Refinance
Personal Finance

What to Say to a Mortgage Lender When Applying to Refinance

December 4, 2025No Comments5 Mins Read
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If interest rates decrease, you might consider refinancing your mortgage. But before you do, it’s essential to articulate your objectives for refinancing.

“When it comes to refinancing, I always ask, ‘What are your goals? What do you hope to achieve through refinancing?'” explains Carolyn Morganbesser, the assistant vice president of mortgage originations at Affinity Federal Credit Union in New Jersey.

To ensure that you get the desired refinancing outcome, it’s crucial to communicate your objectives clearly to the lender. This guide offers advice on how to initiate a refinancing conversation with a loan officer or mortgage broker, complete with sample phrases to help you get started.

If you decide to refinance, you won’t be alone. For example, if 30-year mortgage rates remain around 6.125%, approximately 5 million homeowners could potentially reduce their rates by at least three-quarters of a percentage point, according to Intercontinental Exchange, a mortgage data analytics company.

Refinancing is not a Simple Transaction

Refinancing your mortgage is not as straightforward as ordering a burger; it requires a thoughtful discussion. An ethical lender will engage in a dialogue to understand your needs.

Jim Sahnger, a loan officer at C2 Financial Corp. in Jupiter, Florida, often asks clients, “If I could create an ideal refinance tailored to your situation, what are the top three outcomes you would like to see?” Whether it’s improving cash flow or paying off high-interest debts, clear communication is key.

Morganbesser advises clients to be open and honest during discussions, treating her like a confidant: “We are here to assist you, not to judge. Feel free to share your thoughts and concerns.”

Prepare yourself for potential challenges. As Lou Barnes, a seasoned mortgage loan officer from Colorado, suggests, be ready to question and challenge your own assumptions, even if they are off-base. Just like consulting a mechanic, sometimes the expert’s advice can lead to better outcomes, even if you disagree initially.

To streamline the process, gather essential loan information beforehand, including your current mortgage interest rate, outstanding balance, monthly payment amount, and the breakdown of principal, interest, taxes, and insurance.

Below is a list of common refinancing scenarios and how to discuss them with a lender.

Lowering the Monthly Payment

A straightforward refinance, known as a rate and term refi, involves replacing your current mortgage with a lower-rate loan of the same term. The primary objective of a rate-and-term refi is to decrease the monthly payment.

Sample sentence: “I am considering a rate-and-term refinance to reduce my monthly payment.”

The lender may inquire about how you plan to utilize the monthly savings. Will you pay off debts, save for retirement, or allocate the extra funds elsewhere? Additionally, they might ask if you prefer to maintain the original loan’s payoff date by slightly increasing your monthly payment.

If you wish to keep the original loan’s payoff date, you can say, “I would like to amortize the new loan to match the end date of the old loan.”

Accessing Cash by Refinancing

With a cash-out refinance, you borrow more than your current loan balance and receive the excess amount in cash. This money can be used for various purposes, such as paying off high-interest debts. The primary objective of a cash-out refi is to reduce your overall monthly debt obligations.

Sample sentence: “I am interested in a cash-out refinance to settle my medical debts.”

The lender may inquire about your strategy to avoid accumulating additional debts after the cash-out refinance.

Eliminating Mortgage Insurance

An FHA loan is a mortgage insured by the Federal Housing Administration. To stop paying FHA premiums, you typically need to build up at least 20% equity and refinance into a conventional mortgage.

For homeowners with conventional loans and private mortgage insurance (PMI), there are two options once you reach 20% equity: request PMI cancellation or refinance into a lower-rate loan without PMI to enjoy dual benefits.

Sample sentences: “I aim to refinance out of my FHA loan and secure a mortgage without mortgage insurance.” “I want to refinance for a lower rate and eliminate PMI simultaneously.”

Removing a Co-Borrower

In situations where both partners are listed on a mortgage, some may seek to remove one co-borrower’s name after a separation. This process involves refinancing the loan.

Sample sentence: “I plan to refinance to eliminate my ex-partner’s name from the mortgage.”

Transitioning Between Adjustable and Fixed Rates

An adjustable-rate mortgage starts with a low introductory rate for a set period, followed by periodic rate adjustments. Some borrowers opt to refinance into a fixed-rate mortgage to avoid fluctuating rates and ensure stable monthly payments.

Conversely, homeowners planning to sell within a few years may switch from a fixed-rate to an adjustable-rate loan to benefit from lower initial rates, intending to sell before any rate adjustments.

Sample sentences: “I am considering refinancing from an ARM to a fixed-rate mortgage.” “I wish to refinance into an ARM as I plan to sell the property in a few years.”

Adjusting the Loan Term

Some homeowners may consider refinancing from a 30-year to a 15-year loan to expedite mortgage repayment. This shift is known as shortening the loan term.

Refinancing into a 15-year mortgage can lead to significant interest savings over time, given the lower interest rates on such loans. However, the higher monthly payments associated with a 15-year term could strain your finances, impacting your ability to save for retirement.

If you are committed to paying off your mortgage sooner, the lender may suggest increasing your monthly payments instead of opting for a 15-year loan.

Sample sentence: “I am contemplating reducing my loan term. Can you walk me through the advantages and disadvantages?”

Applying Lender Mortgage Refinance
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